Effective Date: June 26, 2026
Austin Landscape Lighting (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information when you visit our website or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Property address
- City and ZIP code
- Project details
- Any information you include in contact forms or emails
We also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referring website
- General geographic location
- Cookies and similar tracking technologies
How We Use Your Information
The information we collect helps us provide better services and improve your experience.
We may use your information to:
- Respond to inquiries and estimate requests
- Schedule consultations
- Provide landscape lighting services
- Communicate regarding ongoing projects
- Send appointment reminders
- Improve our website and customer experience
- Analyze website traffic and performance
- Prevent fraud or unauthorized activity
- Comply with legal obligations
- Send occasional marketing communications (only where permitted by law)
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our website.
Cookies may help us:
- Remember user preferences
- Analyze website traffic
- Improve website performance
- Measure marketing effectiveness
Most web browsers allow you to disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.
Third-Party Services
We may use trusted third-party providers to help operate our business and website.
These services may include:
- Website analytics providers
- Contact form services
- Email communication platforms
- Scheduling software
- Customer relationship management (CRM) software
- Payment processors (if applicable)
- Website hosting providers
These third parties receive only the information necessary to perform their services and are expected to maintain appropriate security standards.
Google Analytics
Our website may use Google Analytics to better understand visitor behavior.
Google Analytics may collect information such as:
- Pages viewed
- Session duration
- Device information
- Browser information
- Approximate geographic location
This information is used only to improve our website and services.
You may opt out of Google Analytics by using Google’s browser opt-out tools if desired.
Advertising and Remarketing
We may use advertising platforms, including Google Ads and Meta Ads, to display relevant advertisements to previous website visitors.
These platforms may use cookies or similar technologies to personalize advertising.
You can adjust your advertising preferences through your browser or advertising platform settings.
How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Sharing Your Information
We do not sell your personal information.
We may share information only in limited situations, including:
- With trusted service providers assisting our business
- To comply with legal requirements
- To protect our legal rights
- During a business transfer, merger, or acquisition
- With your consent
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
These rights may include:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Request restrictions on processing
- Object to certain data processing activities
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the information provided below.
Email Communications
If you subscribe to updates or receive promotional emails from us, you may unsubscribe at any time by following the unsubscribe instructions included in the email or by contacting us directly.
Please note that service-related communications regarding active projects may still be sent.
Children’s Privacy
Our website and services are intended for adults.
We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete it.
External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of websites operated by others. We encourage users to review the privacy policies of any external websites they visit.
Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.
Any updates will be posted on this page along with the revised Effective Date.
Your continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact Austin Landscape Lighting through the contact information provided on our website.
We are committed to addressing your privacy concerns promptly and professionally.